Making brighter cities

Manufacturing Support Engineer- SW023

Telensa  is a leading company in technology for the Internet of Things and Smart Cities.  We have more smart city devices globally, than any other company.  Our products are enabling cities from Atlanta, Georgia to Wellington, NZ to significantly lower their carbon footprint and improve the lives of citizens.

Building on our #1 smart city position, we are developing a new line of products that will revolutionise the outdoor environment.  By using Big Data and Artificial Intelligence we are enabling new ways for cities, enterprises and consumers to interact.

Telensa won the 2017 Amazon award for the Growing Business of the Year. Telensa was also named in the 2017 Global Cleantech 100 ones to watch list. In 2018 Telensa was awarded the Queens Award for Enterprise: International Trade and Innovation.


Purpose and Scope

We have an exciting opportunity for a Manufacturing Support Engineer to join our Manufacturing team at Telensa. The purpose of the role is to ensure that our manufacturing partners and internal manufacturing cell can build our products on time to the required quality. This is a hands-on role taking the lead on all manufacturing engineering issues.

The successful candidate will be an experienced manufacturing support engineer, with excellent specification management, test development, and technical troubleshooting skills.  They must have extensive technical experience in manufacturing wireless telecom products.

It is anticipated that the role would be primarily office based but will involve regular visits to our manufacturing partners, which may involve some international travel.

You will have good team working skills, and will need to build strong relationships across the business and with our partners.  You will be proactive and organised, and have good attention to detail, even under pressure.  You will be motivated by delivering high-quality, reliable products to our customers.


Key Accountabilities and Role Outputs

The Manufacturing Support Engineer is responsible for ensuring that production keeps running, and the product is manufactured correctly.  This includes

New Product Introduction

  • Process development
  • New product introduction, incl. on-site support during pilot builds.
  • Defining project plans for new product introduction
  • Advising on improvements (e.g. for easier assembly / lower cost)

Controlling build specification and change management

  • Import/management/delivery of BOMs and other controlled docs
  • Defining Product BSNs
  • Raising Concession Notes
  • Raising Production ECRs/ECNs

Controlling manufacturing test specification and compliance

  • Creating, updating and support of production test sequences
  • Commissioning of test racks
  • Support of test racks (calibration, debug, modification, repair)
  • Defining production test specifications (incl. test limits). 

Supporting supply chain, production yield, and quality assurance

  • Manufacturing defect notes
  • Investigating production process, test and sourcing issues
  • Production quality tracking


  • An Electronics degree or similar qualification
  • Automated test system development and Production test specification
  • Knowledge of DFM and NPI
  • Manufacturing documentation management and control (i.e. ECR/ECN processes)
  • BOM & Build standard management and control
  • Familiarity with test equipment and measurement techniques
  • Proficient in the use of MS office applications


  • Experience of wireless products and/or knowledge of RF measurement techniques
  • Knowledge of quality systems and processes
  • Some understanding of scripting or other coding techniques for automated test
  • Circuit debugging & knowledge of PCB design techniques
  • Understanding of safety critical components in electronic circuits

Location: Cambridge, UK

Application process

To apply for our open positions, or if you’d like to apply for general consideration, please send your CV to

Contact Telensa

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